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ROLES AND RESPONSIBILITIES - Carry out installations, calibrations, performance trials and acceptance tests for equipment. - Provide technical support to remote equipment. - Carry out ad hock and scheduled service on machines. - Manage and control tools, test equipment, technical documentation and other assigned equipment. - Project management and execution of installations including calibrations of each contracted product type (meat, potatoes, etc.) optimizing customer resources and involvement. - Execute automation projects associated with installations within Automation Process Procedures and in consultation with Senior Automation staff. - Contribute to sales presentations and discussions as appropriate for selling the equipment and associated automation systems. - Aid in the generation of support documentation for customers and support personnel. - Liaises with Supply Chain and Sales staff to clarify all technical matters relating to the technical details in the sales proposal and subsequent order specifications. - Manage and perform application support to the market and technical support to vendors as required. - Connect with corporate based R&D engineers on component obsolescence and specification change issues. - Maintain complete and secure engineering files on products in accordance with procedures. - Approve customization of products to customer’s requirements. - Local testing of new applications. - Other support activities as assigned. - Coordinate shipment/delivery for equipment and parts of all sales, trials, and trade show material, etc. - Schedule installation services required for all equipment installations - Document service visits, equipment configurations and services as performed and evaluated in the field - Coordinate with manufacturing and engineering to establish and/or maintain proper assignment of part numbers and appropriate inventory levels at warehouse locations. Candidate Profile - Qualified candidates MUST have protein/meat processing or packaging experience.  - Military training or equivalent experience in electronic system troubleshooting a plus. - Experience in industrial technology and customer support. - Strong problem solving skills with the ability to work on problems of diverse scope. - Basic knowledge of process control and statistics - Assist and support customers in a professional manner. - Complete all required customer, management and engineering paperwork and/or data entry in a timely manner. - A valid driver’s license with a good driving record. - Excellent communication skills and the ability to converse effectively in the English language are necessary. Education   A Bachelor's degree in electrical, electronic, mechanical, or industrial engineering is preferred.   Other skills/abilities Travel by car and by air, with overnight travel is required. Job requires frequent bending and kneeling, lifting of up to 80 lbs.
ID
2016-1188
Job Locations
US-IL-Chicago
Type
Regular Full-Time Plus Overtime
ROLES AND RESPONSIBILITIES - Carry out installations, calibrations, performance trials and acceptance tests for equipment. - Provide technical support to remote equipment. - Carry out ad hock and scheduled service on machines. - Manage and control tools, test equipment, technical documentation and other assigned equipment. - Project management and execution of installations including calibrations of each contracted product type (meat, potatoes, etc.) optimizing customer resources and involvement. - Execute automation projects associated with installations within Automation Process Procedures and in consultation with Senior Automation staff. - Contribute to sales presentations and discussions as appropriate for selling the equipment and associated automation systems. - Aid in the generation of support documentation for customers and support personnel. - Liaises with Supply Chain and Sales staff to clarify all technical matters relating to the technical details in the sales proposal and subsequent order specifications. - Manage and perform application support to the market and technical support to vendors as required. - Connect with corporate based R&D engineers on component obsolescence and specification change issues. - Maintain complete and secure engineering files on products in accordance with procedures. - Approve customization of products to customer’s requirements. - Local testing of new applications. - Other support activities as assigned. - Coordinate shipment/delivery for equipment and parts of all sales, trials, and trade show material, etc. - Schedule installation services required for all equipment installations - Document service visits, equipment configurations and services as performed and evaluated in the field - Coordinate with manufacturing and engineering to establish and/or maintain proper assignment of part numbers and appropriate inventory levels at warehouse locations. Candidate Profile - Qualified candidates MUST have protein/meat processing or packaging experience.  - Military training or equivalent experience in electronic system troubleshooting a plus. - Experience in industrial technology and customer support. - Strong problem solving skills with the ability to work on problems of diverse scope. - Basic knowledge of process control and statistics - Assist and support customers in a professional manner. - Complete all required customer, management and engineering paperwork and/or data entry in a timely manner. - A valid driver’s license with a good driving record. - Excellent communication skills and the ability to converse effectively in the English language are necessary. Education - A Bachelor's degree in electrical, electronic, mechanical, or industrial engineering is preferred. Other skills/abilities Travel by car and by air, with overnight travel is required. Job requires frequent bending and kneeling, lifting of up to 80 lbs.
ID
2016-1187
Job Locations
US-IN-
Type
Regular Full-Time Plus Overtime
INSTALLATION MANAGER - To organize installation activities in the dedicated region to ensure the department’s efficient and profitable operation by satisfying customers and enhancing customer relations - Establishes operational plans and schedules manpower, materials, and facilities to meet contract requirements - Secure that all documentation are properly used during each installation and commissioning documents are signed off by each installation - To enhance the reputation at every opportunity when interacting with others - Participate in all major and complex installation securing maximum customer satisfaction and sorter performance - Liaison between sales, Project management and service to ensure customer expectations are met Roles and Responsibilities - Drive for Achievement: Set the targets in close cooperation with the local Management in line with the Strategy Plan. - Delivering and achieving ever-improving results and driving performance to affect significant improvement in company target related performance objectives. - Efficiency:Ensuring successes are repeated and best practice spread for operational installation excellence - Ensure that corrective action is taken where adverse variations to target achievement occur or inadequate performance is suspected. Instigate actions and strategies to bring about necessary improvements - Ensure accurate recording of parts and service times used during installation and invoicing in the Service Department/local hubs - Expectation: Improve on the quality of commitment to customer service and retention by enhanced facilities, improved technical skills and high standards of quality workmanship as well as best practice in customer handling and communication - Team Leadership: Communicating the objective by maintaining consistency and focus. Translating the overall direction and strategy into something meaningful and tangible for teams to achieve desired results - Ensure that all Employees are committed to the principles and ethics and that these principles are the basis of customer relation management - Establish and maintain daily workshop timekeeping and labor productivity records (Service reports) to monitor the effective use of technician and productive labor. Monitor hours attended and worked in order to achieve labor efficiency targets - Minimum 5 years’ experience in a similar function or role Skills in applying and using knowledge in a management position: - Being self-motivated and having the proven capacity to fully complete tasks - Ability to organize clerical work, administration, control systems and financial resources - Leadership and coaching attributes - Technical, Professional and Engineering qualifications - Experience and knowledge of modern business methods and financial control. Skills in using this knowledge in a practical way - Excellent technical problem-solving, troubleshooting, and follow-up skills - Excellent communication skills, very good in spoken and written English - Do what it takes Attitude - Ability to relate to local customers, their views and issues (preferably experience in the local culture) Education   University or College studies (electrical, mechanical or electro-mechanical) with a minimum of 5 years of experience preferably in similar capacity.   Other skills/Abilities   Socially outgoing, ability to handle stress, use to travel
ID
2016-1186
Job Locations
US-CA-West Sacramento
Type
Regular Full-Time Plus Overtime
This position oversees, directs, coordinates, and is accountable for the electrical installation, service, and repairs to electromechanical equipment/machinery at customer sites using hoists, lift trucks, hand tools, and power tools following layout drawings and manufacturer’s instructions, utilizing a strong knowledge of mechanical, hydraulic, and electrical machinery. Relies on extensive Material Handling experience and judgment to plan and accomplish assigned goals. The supervisor provides on-site troubleshooting, repair, and implementation of various retro-fits to material handling equipment. In addition to the basic services provided. The Supervisor is capable of commissioning, providing PLC program modifications, implementing maintenance programs, informal training, and system audits. Works under direction of the Manager, Director, Field Services.   The Electrical Installation Supervisor has five or more years of experience in the supervision of electrical installations; has firsthand knowledge of conduit routing and bending, and the ability to train other to accomplish top quality. Must possess the ability to read and understand electrical schematics and device layout drawings. Company is also seeking military veterans with industry experience. Electrical Troubleshooting Conduit routing and bending Ability to read and understand electrical schematics and device layout drawings Budgetary Skills Organization Skills Microsoft Office Up to 100% domestic and/or international travel may be required
ID
2016-1185
Job Locations
US-MO-St. Louis
Type
Regular Full-Time
ROLE AND RESPONSIBILITIES     - Adherence to policies, procedures and best practices. - Installs and commissions new systems within the schedule and budget provided by the project team. This includes: mechanical, hydraulic, cooling water, inert gas, ultra-high pressure fluid, electrical and control systems. - Administration and reporting of projects - While at a customer location, lead on-site project staff, consisting of customer maintenance crew and external contractors. - Trains customers and associates through both classroom settings and practical applications. - Assures personal and site staff safety. - Accurate and timely documentation in identified software solutions. - High level of attention to detail with a focus on quality assurance. - Customer relations; including remote support of customers and coworkers as well as proactive engagement to assure customer needs are being met. - Support of other department/sites; including areas of engineering listed above. - Assists with production including but not limited to building presses, TBA’s and Feed-throughs. - Travels internationally and domestically for short periods of time (i.e. a few days) to up to 4-6 months - Other duties as assigned.
ID
2016-1184
Job Locations
US-OH-Columbus
Type
Regular Full-Time
This position is ideal for a self-motivated adventurer, as there will be travel, both domestic and international. Initial training on our systems will be conducted in the West Sacramento and Denver facilities.   The Field Service Engineer will schedule and perform on-site installation, service, and repair of complex agricultural sorting equipment and will verify and approve the equipment's operational quality.   We offer a competitive salary and benefit package. Qualified candidates, located within 50 miles of a major airport, should apply online as these positions will fill quickly!   ROLES AND RESPONSIBILITIES - Install new or modified equipment at customer facilities to ensure full functionality according to specifications. - Perform all mechanical, electric, electronic and optical tuning and setup. - Analyze, evaluate, and diagnose equipment problems independently. - Conduct customer-training sessions on utilization and basic maintenance of system. - Service and maintain installed equipment and preventive maintenance visits. - Manage and control tools, test equipment, technical documentation and other assigned equipment. - Prepare and submit applicable field service documentation. - Mentor junior level Field Support Engineers both technically and administratively. - Perform on-call, standby duty and travel as needed. - Other duties may include, but are not limited to, instructing/training customers on operation and maintenance of equipment. CANDIDATE PROFILE  - Military training or equivalent experience in electronic system troubleshooting a plus. - Experience in field service and customer support. - Working knowledge of basic analog and digital circuits, electrical power circuits, PLC circuits. - Working knowledge of basic test equipment such as oscilloscopes and voltmeters. - Knowledge of computer hardware and configurations. - Strong problem solving skills with the ability to work on problems of diverse scope. - Assist and support customers in a professional manner. - Ability to establish and maintain effective working relationships with customers, internal and external associates, and management. - A valid driver’s license with a good driving record. - Excellent communication skills and the ability to deal effectively with customers in the English language are necessary. - Adheres to all safety procedures. - Spanish and other languages are a plus! - Candidates must live within 50 miles of a major airport to be considered for the position. EDUCATION - An Associate's degree in electrical, electronic, mechanical, mechatronics or industrial engineering is required. - Bachelor’s degree is preferred. OTHER SKILLS/ABILITIES - Extensive travel by car and by air, with overnight travel required. Job requires frequent bending and kneeling, lifting of up to 80 lbs. - Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. - Ability to pass criminal background and drug screening. Initial training is provided at the Denver facility for all candidates, ranging from several weeks to several months, depending on experience.
ID
2016-1183
Job Locations
US-NC-Greensboro
Type
Regular Full-Time Plus Overtime
This position is ideal for a self-motivated adventurer, as there will be travel, both domestic and international. Initial training on our systems will be conducted in the West Sacramento and Denver facilities.   The Field Service Engineer will schedule and perform on-site installation, service, and repair of complex agricultural sorting equipment and will verify and approve the equipment's operational quality.   We offer a competitive salary and benefit package. Qualified candidates, located within 50 miles of a major airport, should apply online as these positions will fill quickly!   ROLES AND RESPONSIBILITIES - Install new or modified equipment at customer facilities to ensure full functionality according to specifications. - Perform all mechanical, electric, electronic and optical tuning and setup. - Analyze, evaluate, and diagnose equipment problems independently. - Conduct customer-training sessions on utilization and basic maintenance of system. - Service and maintain installed equipment and preventive maintenance visits. - Manage and control tools, test equipment, technical documentation and other assigned equipment. - Prepare and submit applicable field service documentation. - Mentor junior level Field Support Engineers both technically and administratively. - Perform on-call, standby duty and travel as needed. - Other duties may include, but are not limited to, instructing/training customers on operation and maintenance of equipment. CANDIDATE PROFILE  - Military training or equivalent experience in electronic system troubleshooting a plus. - Experience in field service and customer support. - Working knowledge of basic analog and digital circuits, electrical power circuits, PLC circuits. - Working knowledge of basic test equipment such as oscilloscopes and voltmeters. - Knowledge of computer hardware and configurations. - Strong problem solving skills with the ability to work on problems of diverse scope. - Assist and support customers in a professional manner. - Ability to establish and maintain effective working relationships with customers, internal and external associates, and management. - A valid driver’s license with a good driving record. - Excellent communication skills and the ability to deal effectively with customers in the English language are necessary. - Adheres to all safety procedures. - Spanish and other languages are a plus! - Candidates must live within 50 miles of a major airport to be considered for the position. EDUCATION - An Associate's degree in electrical, electronic, mechanical, mechatronics or industrial engineering is required. - Bachelor’s degree is preferred. OTHER SKILLS/ABILITIES - Extensive travel by car and by air, with overnight travel required. Job requires frequent bending and kneeling, lifting of up to 80 lbs. - Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. - Ability to pass criminal background and drug screening. Initial training is provided at the Denver facility for all candidates, ranging from several weeks to several months, depending on experience.
ID
2016-1182
Job Locations
US-NC-Raleigh
Type
Regular Full-Time Plus Overtime
DUTIES AND RESPONSIBILITIES: - Installs, services or repairs mechanical and electronic equipment at the customer's site, our manufacturing sites, or sales and service offices.   - Utilizes hand tools and test equipment to perform work. - Requires knowledge of equipment specifications. - Discusses with engineering problems relating to maintenance or operation of equipment. - Field train customers. - Performs in house phone troubleshooting support to customers. - Supports sales for product demonstrations. - Provides a range of known solutions to problems. - Innovates on the fly to resolve new and unique problems.  - May be asked to cover after hours phone troubleshooting. - Will be asked to travel extensively, around the world. - Build and maintain customer relationships. - Performs other duties as assigned by manager.   QUALIFICATIONS: - Require minimal direct supervision. - Organizational skills. - Microsoft Outlook and Excel knowledge. - Expert knowledge of supplied machinery. - Ability to accurately and effectively communicate problems and suggest possible solutions. - Will require travel up to 100% of the time. Normally one week out, sometimes up to two weeks out.
ID
2016-1174
Job Locations
US-MO-St. Louis
Type
Regular Full-Time
DUTIES AND RESPONSIBILITIES: - Installs, services or repairs mechanical and electronic equipment at the customer's site, our manufacturing sites, or sales and service offices.   - Utilizes hand tools and test equipment to perform work. - Requires knowledge of equipment specifications. - Discusses with engineering problems relating to maintenance or operation of equipment. - Field train customers. - Performs in house phone troubleshooting support to customers. - Supports sales for product demonstrations. - Provides a range of known solutions to problems. - Innovates on the fly to resolve new and unique problems.  - May be asked to cover after hours phone troubleshooting. - Will be asked to travel extensively, around the world. - Build and maintain customer relationships. - Performs other duties as assigned by manager.   QUALIFICATIONS: - Require minimal direct supervision. - Organizational skills. - Microsoft Outlook and Excel knowledge. - Expert knowledge of supplied machinery. - Ability to accurately and effectively communicate problems and suggest possible solutions. - Will require travel up to 100% of the time. Normally one week out, sometimes up to two weeks out.
ID
2016-1173
Job Locations
US-NC-Charlotte
Type
Regular Full-Time
DUTIES AND RESPONSIBILITIES: - Installs, services or repairs mechanical and electronic equipment at the customer's site, our manufacturing sites, or sales and service offices.   - Utilizes hand tools and test equipment to perform work. - Requires knowledge of equipment specifications. - Discusses with engineering problems relating to maintenance or operation of equipment. - Field train customers. - Performs in house phone troubleshooting support to customers. - Supports sales for product demonstrations. - Provides a range of known solutions to problems. - Innovates on the fly to resolve new and unique problems.  - May be asked to cover after hours phone troubleshooting. - Will be asked to travel extensively, around the world. - Build and maintain customer relationships. - Performs other duties as assigned by manager.   QUALIFICATIONS: - Require minimal direct supervision. - Organizational skills. - Microsoft Outlook and Excel knowledge. - Expert knowledge of supplied machinery. - Ability to accurately and effectively communicate problems and suggest possible solutions. - Will require travel up to 100% of the time. Normally one week out, sometimes up to two weeks out.
ID
2016-1172
Job Locations
US-GA-Atlanta
Type
Regular Full-Time
DUTIES AND RESPONSIBILITIES: - Installs, services or repairs mechanical and electronic equipment at the customer's site, our manufacturing sites, or sales and service offices.   - Utilizes hand tools and test equipment to perform work. - Requires knowledge of equipment specifications. - Discusses with engineering problems relating to maintenance or operation of equipment. - Field train customers. - Performs in house phone troubleshooting support to customers. - Supports sales for product demonstrations. - Provides a range of known solutions to problems. - Innovates on the fly to resolve new and unique problems.  - May be asked to cover after hours phone troubleshooting. - Will be asked to travel extensively, around the world. - Build and maintain customer relationships. - Performs other duties as assigned by manager.   QUALIFICATIONS: - Require minimal direct supervision. - Organizational skills. - Microsoft Outlook and Excel knowledge. - Expert knowledge of supplied machinery. - Ability to accurately and effectively communicate problems and suggest possible solutions. - Will require travel up to 100% of the time. Normally one week out, sometimes up to two weeks out.
ID
2016-1171
Job Locations
US-IL-Chicago
Type
Regular Full-Time
QUALIFICATIONS Education/Training Required: - Technical/vocational or high school diploma or GED required - On-site industrial forklift training and certification may be required within orientation & training period. Military training is desirable. Skills/Experience Required: - Extensive experience repairing and maintaining heavy industrial equipment where duties similar to those in this job were performed. - Good computer skills necessary - Excellent communication skills required to explain operations and maintenance of products. - Must have strong knowledge of mechanical aptitude. - Knowledge of procedures for cleaning and correcting defects in weldments. - Demonstrated ability to safely and properly use forklifts,  jib cranes, hoists, and overhead cranes to move and position materials. - Ability to correctly and accurately read and interpret blueprints and associated work instructions/specifications in order to perform repairs and inspect parts - Must be able to travel at anytime to perform service for customers.
ID
2016-1166
Job Locations
US-VA-Richmond
Type
Regular Full-Time
We are seeking a dedicated, motivated and technically strong Field Representative or Mechanic who is willing to travel with electronic and electrical troubleshooting skills and a good working aptitude for mechanical and CNC repair.  We are a leading national machine tool manufacturer with worldwide recognition. We are actively seeking a Field Service Representative to troubleshoot, repair and install press brakes and shears for our customers. We offer a comprehensive training program to all our field service employees and a competitive benefits package that includes: - A competitive hourly wage, plus the opportunity for overtime - Paid vacation, personal days and 10 company paid holidays - Field employees are provided a company vehicle and expense card - An incentive program based on key performance indicators that drive our business - Medical Insurance, Dental Insurance (company paid) and Voluntary Vision Insurance - Life Insurance (company paid) & Disability Insurance (company paid) - 401(k) match - Tuition reimbursement program Our culture is team-oriented and collaborative. We have a great training program, you will have the opportunity to meet with other new employees and the training staff to develop professional relationships. Our training staff is the best in the business, so when you are out in the field and need assistance, help is only a phone call away. In addition, you will be coming into the corporate office for periodic meetings, so you will always feel a part of the team. 
ID
2016-1154
Job Locations
US-MN-Minneapolis
Type
Regular Full-Time Plus Overtime
Responsibilities: - Daily assembly of machinery from blueprints, schematics or verbal instructions - All phases of  large assembly including pneumatics, hydraulics, and electrical construction - Forklift driving, crane work, primer, and touch-up finish painting are performed Skills: - Must have good mechanical aptitude - Electrical knowledge a plus - Ability to read basic blueprints General Traits: - Ability to work well with others - Team player - Able to work on multiple projects at one time - Willing to work OT when needed - Good reading, writing and oral communication skills - Must have own tools in a roll around toolbox Education/Experience: - High School Diploma or equivalent required - One to three years in an assembly area or related field desired but not required Those with semiconductor or light industrial experience need not apply.     Position offers a full benefits package including medical, dental, vision, 401(k), incentive compensation, paid holidays, paid time off, and tuition reimbursement.
ID
2016-1147
Job Locations
US-WA-Vancouver
Type
Regular Full-Time
Responsibilities: - Ensure operation of machinery and mechanical equipment by completing repairs and preventative maintenance requirements on CNC machines; following diagrams, sketches, operations, manuals, manufacturer’s instructions, and engineering specifications; troubleshooting malfunctions. - Performs maintenance of gas systems (e.g. natural, nitrogen, oxygen). - Performs operation and maintenance of compressors, dryers, and airlines. - Performs operation and maintenance of Fire Protection system. - Performs Crane and Chain inspections in accordance with OSHA safety guidelines. - Repairs water, gas, electric or air lines in or under floors, walkways, and walls to repair leaks and breaks using cement materials and various hand, power or specialty tools. - Perform facility maintenance repairs as needed - Remains current on the National Electric Code. Skills: - Knowledge of OSHA safety guidelines and ability to follow safety standards in working with multiple services and, tools, and equipment.   - Ability to work individually or as a team member to complete work assignments satisfactorily. - Ability to follow safety standards and work instructions - Ability to self-prioritize maintenance requests and complete daily assignments. - Ability to effectively communicate in writing and orally with team members, supervisors, co-workers, contractors and vendors to obtain and provide useful information. - Ability to work in various adverse conditions such as tight or enclosed spaces, heights and temperature extremes. - Ability to complete work in an efficiently, accurately, and with little supervision. Education/Experience: - High School Diploma or equivalent required - Strong Mechanical aptitude   - CNC Controls/Troubleshooting experience - 5-8 years’ experience
ID
2016-1146
Job Locations
US-WA-Vancouver
Type
Regular Full-Time
Summary under the general direction of and reporting to the Service Division Manager, the Field Service Technician is responsible for maintenance and repair of generator sets and other electrical equipment. Essential Duties and Responsibilities Core duties and responsibilities include the following. Other duties may be assigned.   1. Perform various types and levels of maintenance and repair on generators from 5-5000kW and automatic transfer switches. Repairs will include performing preventative maintenance service (oil and filters), troubleshooting AC and DC circuits, removing and replacing any and all components as necessary, performing warranty work per manufacturer’s guidelines, performing start-up/commissioning on new generators. 2. Perform various types and levels of repair on single-phase uninterruptible power supplies (UPS), including identifying overload conditions, battery replacement, and system replacement/installation.   Education and Experience HS Diploma required; Associate’s degree in an electrical/mechanical related field preferred  Current Generac Power Systems certification preferred  US Air Force Electrical Power Production Specialist, US Navy Electrician’s Mate, or Generator and/or UPS field service technician preferred Skills and Other Qualifications  Must have excellent communication skills and be able to give verbal/written reports of job status, repair recommendations, equipment/supplies needed.  Must be able to account for time spent on jobs and travel.  Must have an excellent driving record and have a valid driver’s license. The job WILL require driving long distances to job sites, and overnight stays in hotels 1-3 nights (but not limited to) a week may also be required. Company would cover costs of hotels and provides a meal allowance per company guidelines.  Must have good computer skills and be comfortable with Microsoft software to include Internet Explorer, Word and Excel.  The technician would work from home and would ensure proper vehicle maintenance is performed, required parts inventory is maintained, ensure security of Company property to include cell phone, laptop computer, specialty tools and any other item assigned.  Training would be provided and the employee may be required to attend training courses in Milwaukee, Wisconsin in addition to other training as needed and required. Work Conditions  The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.)  Lifting heavy objects, up to 75lbs, will be required.   Compensation - Competitive pay depending on previous experience and current certifications. Overtime is also a factor and is paid at 1.5 X base. We are a performance based company and pay will ultimately reflect the employee’s productivity and overall performance. - Paid holidays, vacation (accrued), sick and personal days
ID
2016-1145
Job Locations
US-NC-Raleigh
Type
Regular Full-Time Plus Overtime
Install, Commission, and Troubleshoot the most advanced lighting control systems   We have an immediate opening for a Field Service Engineer in the San Franciso area.  A successful Application Engineer Specialist Field Service Engineer will drive for excellence in customer satisfaction, enjoy solving complex problems, and have a passion for innovative technology.      In this position, you would be a key part of our expanding Field Service team as the expert at customer sites ensuring that our advanced systems are commissioned properly and serviced post-installation.  This role is an integral part of our customer-focused business model as customers are the foundation of our business.  Build your career in an innovative, growing company by developing a working knowledge of systems and supporting our customers.   - Become proficient in servicing all Systems while following field service procedures - Troubleshoot and repair of commercial systems installations - Coordinate with on-site contractors and facility managers to ensure proper system installation - Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)   - Work independently from your home office to accommodate the ever changing needs and priorities of our customers - Serve as a technical expert for legacy systems and products - Understand our business, customers, and sales channels for positive interaction with all parties - Stay aligned to our culture and values - Be passionate - Be flexible and adaptable to changing markets - Be an innovative thinker - Be customer focused - Be ethical - 2 or 4 year college degree, technical school degree, or related experience - Willingness to travel 20% of the time  - 2 to 5 years work experience in electro-mechanical or related field - Experience with troubleshooting electrical systems - Computer networking experience a plus - Highly organized and accustomed to a fast-paced work schedule - Strong leadership and training skills - The ability to professionally interface with a wide range of customers from contractors to specifiers - The ability to work independently with minimal supervision - Valid driver’s license - Must be able to pass background checks and drug screens, as required - Excellent communication skills, the desire to be challenged every day, and a professional attitude are required - Bi-lingual (English/Spanish) a plus Offering a competitive compensation and benefits package and a dynamic and professional work environment.
ID
2016-1143
Job Locations
US-CA-San Francisco
Type
Regular Full-Time Plus Overtime
Install, Commission, and Troubleshoot the most advanced lighting control systems   We have an immediate opening for a Field Service Engineer in the Washington D.C. metro area.  A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy solving complex problems, and have a passion for innovative technology.      In this position, you would be a key part of our expanding Field Service team as the expert at customer sites ensuring that our advanced systems are commissioned properly and serviced post-installation.  This role is an integral part of our customer-focused business model as customers are the foundation of our business.  Build your career in an innovative, growing company by developing a working knowledge of systems and supporting our customers.
ID
2016-1142
Job Locations
US-OH-Cincinnati
Type
Regular Full-Time Plus Overtime
Install, Commission, and Troubleshoot the most advanced lighting control systems   We have an immediate opening for a Field Service Engineer in the Washington D.C. metro area.  A successful Field Service Engineer will drive for excellence in customer satisfaction, enjoy solving complex problems, and have a passion for innovative technology.      In this position, you would be a key part of our expanding Field Service team as the expert at customer sites ensuring that our advanced systems are commissioned properly and serviced post-installation.  This role is an integral part of our customer-focused business model as customers are the foundation of our business.  Build your career in an innovative, growing company by developing a working knowledge of systems and supporting our customers.   - Become proficient in servicing all Systems while following field service procedures - Troubleshoot and repair of commercial systems installations - Coordinate with on-site contractors and facility managers to ensure proper system installation - Focus on lifecycle product service (troubleshooting, repair, training end-users, and upgrades)   - Work independently from your home office to accommodate the ever changing needs and priorities of our customers - Serve as a technical expert for legacy systems and products - Understand our business, customers, and sales channels for positive interaction with all parties - Stay aligned to our culture and values - Be passionate - Be flexible and adaptable to changing markets - Be an innovative thinker - Be customer focused - Be ethical - 2 or 4 year college degree, technical school degree, or related experience - Willingness to travel 20% of the time  - 2 to 5 years work experience in electro-mechanical or related field - Experience with troubleshooting electrical systems - Computer networking experience a plus - Highly organized and accustomed to a fast-paced work schedule - Strong leadership and training skills - The ability to professionally interface with a wide range of customers from contractors to specifiers - The ability to work independently with minimal supervision - Valid driver’s license - Must be able to pass background checks and drug screens, as required - Excellent communication skills, the desire to be challenged every day, and a professional attitude are required - Bi-lingual (English/Spanish) a plus Offering a competitive compensation and benefits package and a dynamic and professional work environment.
ID
2016-1141
Job Locations
US-CO-Denver
Type
Regular Full-Time Plus Overtime
Position/Title: Field Service Engineer Business stream: Food Department: Service Location: Midwest Reports to: Sr. Applications and Technical Support Engineer     Position Overview Located in California, our company is an international company with over thirty years’ experience supplying equipment to the food processing industry. We are a dynamic company with an outstanding product line and customer satisfaction in the sorting industry. Our US operation has an excellent opportunity for a Field Service Engineer.   We have operating facilities in the United States and overseas.  Through our specialized divisions, we design, manufacture and market sorting solutions to the food processing industry. We are currently seeking to add someone who can support our Products to Customers in assigned Geographic territories.     Roles and Responsibilities: -   Carry out installations, calibrations, performance trials and acceptance tests for equipment. -   Provide technical support to remote equipment. -   Carry out ad hock and scheduled service on machines. -   Manage and control tools, test equipment, technical documentation and other assigned equipment. -   Project management and execution of nstallations including calibrations of each contracted product type (meat, potatoes, etc.) optimizing customer resources and involvement. -   Execute automation projects associated with nstallations within Automation Process Procedures and in consultation with a Senior Automation staff. -   Contribute to sales presentations and discussions as appropriate for selling the equipment and associated automation systems. -   Aid in the generation of support documentation for customers and support personnel. -   Liaises with Supply Chain and Sales staff to clarify all technical matters relating to the technical details in the sales proposal and subsequent order specifications. -   Manage and perform application support to the market and technical support to vendors as required. -   Connect with corporate based R&D engineers on component obsolescence and specification change issues. -   Maintain complete and secure engineering files on products in accordance with Tomra procedures. -   Approve customization of products to customer’s requirements.       -   Local testing of new applications. -   Other support activities as assigned on products. -   Coordinate shipment/delivery for equipment and parts of all sales, trials, and trade show material, etc. -   Schedule installation services required for all equipment installations -   Document service visits, equipment configurations and services as performed and evaluated in the field -   Coordinate with manufacturing and engineering to establish and/or maintain proper assignment of part numbers and appropriate inventory levels a t our warehouse locations. Candidate profile: -   Military training or equivalent experience in electronic system troubleshooting a plus. -   Experience in industrial technology and customer support. -   Strong problem solving skills with the ability to work on problems of diverse scope. -   Basic knowledge of process control and statistics -   Assist and support customers in a professional manner. -   Complete all required customer, management and engineering paperwork and/or data entry in a timely manner. -   A valid driver’s license with a good driving record. -   Excellent communication skills and the ability to converse effectively in the English language are necessary. Education: -  A Bachelor's degree in electrical, electronic, mechanical, or industrial engineering is preferred. Other skills/abilities: -  Travel by car and by air, with overnight travel is required. Job requires frequent bending and kneeling, lifting of up to 80 lbs. -
ID
2016-1140
Job Locations
US-CA-West Sacramento
Type
Regular Full-Time Plus Overtime