Field Service Technician

Job Locations US-WI-Fond du Lac
ID
2023-2393
Category
Field Service Technician

Overview

IMMEDIATE NEED with an established U.S. based industry leader--you will work as a part of a well trained field service team with an AMAZING boss. 

 

DUTIES AND RESPONSIBILITIES:

  • Installs, services or repairs mechanical and electronic equipment at the customer's site, our manufacturing sites, or sales and service offices.  
  • Utilizes hand tools and test equipment to perform work.
  • Discusses with engineering problems relating to maintenance or operation of equipment.
  • Field train customers.
  • Performs in house phone troubleshooting support to customers.
  • Supports sales for product demonstrations.
  • Provides a range of known solutions to problems.
  • Innovates on the fly to resolve new and unique problems. 
  • May be asked to cover after hours phone troubleshooting.
  • Will be asked to travel extensively, Monday-Friday. Weekends off.
  • Build and maintain customer relationships.
  • Performs other duties as assigned by manager.

 

QUALIFICATIONS:

  • Electro-mechanical training and practical experience.
  • Require minimal direct supervision.
  • Organizational skills.
  • Microsoft Outlook and Excel knowledge.
  • Ability to accurately and effectively communicate problems and suggest possible solutions.
  • Will require travel weekdays up to 80-100% of the time. 

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