Field Service Technician

Field Service Technician

Our ability to keep our customers in the lead is based on building the strongest team possible.

We have a strong foundation built on innovation and close customer relationships. We are looking for people with the inspiration to help us pursue our ambitious growth strategy. We are a leader in developing state-of-the-art technology and it is this technology base that uniquely positions us to serve customers. 

Our company offers a wealth of opportunity for personal growth and development.  Our success is possible because of the passion of our people around the world and their desire to lead change. We are a company taking on new challenges and for the right people this means exceptional career development opportunities, the chance to be part of a team that is the best in the world.  If you are attracted to bold goals, support mutual respect,, have a passion for excellence – then we want you to join our team!

 Our technicians are home based, required to travel to customer sites in their region and are eligible for a company vehicle. 

Duties for this job include repair, assembly, and troubleshooting of hot runners and hot runner controllers at customer facilities while working collaboratively with the customer support team and support customers calls when not on-onsite.

KEY RESPONSIBILITIES/AREAS OF ACCOUNTABILITY

• Repair, assembly and troubleshooting of hot runner and controllers
• Provide observations, feedback, measurement data, and recommendations to factory 

            support for next actions toward resolution and warranty determination

QUALIFICATIONS

• Degree technical college diploma preferred or Military Experience
• 2+ years of mechanical assembly and/or troubleshooting required
• 5+ years injection molding experience, maintenance, and/or repair preferred
• Use of measuring tools including electrical multimeter, bore gauge, and micrometer
• Strong communication skills and customer service orientation
• Must be able to travel, and stand on feet for longer periods of time

Our company offers a competitive compensation and benefits package and excellent opportunities for growth and advancement.