Summary The Field Service Engineer is responsible for providing on-site troubleshooting and repair of the equipment, customer support, and training on state-of-the-art products from stand-alone machines to highly flexible automated systems.
Qualifications TECHNICAL EXPERTISE:
- Mechanical devices - such as conveyors, pulleys, gears, hydraulic or pneumatic valves, and actuators, etc.
- Electrical devices - such as contactor/relays, PLCs, Communication Systems, Servo Motors, and Controllers.
- PC communications - serial and parallel communication, Ethernet, static/dynamic addressing.
Education and/or Experience
- A 2-year degree in mechanical or electrical technology/or equivalent work experience in the field. Military experience or practical work experience in a similar field will be considered.
- An excellent listener and can also be assertive, persistent, and persuasive.
- Strong interpersonal and written/verbal communication skills.
- Ability to thrive in a high-energy and fast-paced work environment.
- Adaptable and can think on your feet; when faced with new challenges or tough conversations, you face them head-on.
- Strong organizational skills and follow-through.
- Fluent in PC use as a development and communications tool. MS Office/Excel/Word skills required.
- Advanced knowledge in the following:
- Mechanical devices: conveyors, pulleys, gears, hydraulic or pneumatic valves, and actuators, etc.
- Electrical devices: Servo Motors, Controllers, relays, breakers, troubleshooting
- PC Communications: Serial and parallel communication, Ethernet, static/dynamic addressing.
- Other duties may be assigned.
Travel Frequent US and occasional international travel will be required, up to 75%, occasional weekend travel. You must possess or be able to obtain a valid passport. The individual must possess a valid driver's license, pass a motor vehicle record check and have the unrestricted ability to obtain rental vehicles.
