Job Locations US-IN
Field Service



  • Carry out installations, calibrations, performance trials and acceptance tests for equipment.
  • Provide technical support to remote equipment.
  • Carry out ad hock and scheduled service on machines.
  • Manage and control tools, test equipment, technical documentation and other assigned equipment.
  • Project management and execution of installations including calibrations of each contracted product type (meat, potatoes, etc.) optimizing customer resources and involvement.
  • Execute automation projects associated with installations within Automation Process Procedures and in consultation with Senior Automation staff.
  • Contribute to sales presentations and discussions as appropriate for selling the equipment and associated automation systems.
  • Aid in the generation of support documentation for customers and support personnel.
  • Liaises with Supply Chain and Sales staff to clarify all technical matters relating to the technical details in the sales proposal and subsequent order specifications.
  • Manage and perform application support to the market and technical support to vendors as required.
  • Connect with corporate based R&D engineers on component obsolescence and specification change issues.
  • Maintain complete and secure engineering files on products in accordance with procedures.
  • Approve customization of products to customer’s requirements.
  • Local testing of new applications.
  • Other support activities as assigned.
  • Coordinate shipment/delivery for equipment and parts of all sales, trials, and trade show material, etc.
  • Schedule installation services required for all equipment installations
  • Document service visits, equipment configurations and services as performed and evaluated in the field
  • Coordinate with manufacturing and engineering to establish and/or maintain proper assignment of part numbers and appropriate inventory levels at warehouse locations.

Candidate Profile

  • Qualified candidates MUST have protein/meat processing or packaging experience. 
  • Military training or equivalent experience in electronic system troubleshooting a plus.
  • Experience in industrial technology and customer support.
  • Strong problem solving skills with the ability to work on problems of diverse scope.
  • Basic knowledge of process control and statistics
  • Assist and support customers in a professional manner.
  • Complete all required customer, management and engineering paperwork and/or data entry in a timely manner.
  • A valid driver’s license with a good driving record.
  • Excellent communication skills and the ability to converse effectively in the English language are necessary.


  • A Bachelor's degree in electrical, electronic, mechanical, or industrial engineering is preferred.

Other skills/abilities

Travel by car and by air, with overnight travel is required. Job requires frequent bending and kneeling, lifting of up to 80 lbs.


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