Industrial technicians, in this role you will travel to customer locations in order to install, repair, and maintain their processing equipment. You will have the backing of a world-class support team composed of experienced service technicians who can give you expert remote assistance. We provide manufacturer training as well as plenty of room for advancement, making this position an excellent springboard to virtually any role in our organization.
We are looking for Field Service Technicians who combine extensive electromechanical repair experience, along with hydraulics and pneumatics, with the ability to establish and build strong ongoing client relationships.
You will also need to be flexible and capable of dealing with a variety of sudden changes, including client schedules and variations in priorities. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to serve effectively as the liaison between customers and our organization
Specific qualifications for this role include:
3-10+ years industrial maintenance experience, preferably in a role that required significant travel.
Exceptional customer service skills, with confident & positive attitude
Spanish language skills, a plus
Advanced technical degree in electronics or mechanical repair, a plus
As a Field Service Technician, you will serve as the public face of the Company, and you must ensure that our customers and their businesses consistently receive the quality service and attention on which we’ve built our reputation.
Your specific duties in this role will include providing prompt, professional on-site service and tasks such as:
New product support
Clearly documenting all work that has been performed
Identifying customer needs and reacting calmly in high pressure environments
Working to establish and grow positive ongoing business relationships between our Company and our customers
This position requires a significant amount of onsite work, and you must be available and willing to travel approximately 80% of the time.
Competitive salary commensurate with experience, OT, and a great benefits package that includes health, life, dental, disability, 401(k) Profit Sharing Plan, a generous vacation policy and tuition reimbursement.