Customer Service Engineer - Conveyors

Job Locations US-Nationwide
ID
2016-1131
Category
Field Service

Overview

A material handling automation and software engineering company is seeking a Customer Service Engineer for their growing team! The Customer Service Engineer (CSE) position provides a variety of vital services to our current customers including preventative maintenance, system audits, upgrades, and emergency repairs of our sortation and conveyor systems.

 

They will also gather data utilizing specific reports and procedures, and supply various forms and custom reports to the customer to assist in sales of parts and service contracts. As necessary, they will assist with the field training of new employees and may receive in-house assignments covering technical support, training, or documentation.

 

Job Requirements:

  • Min 2 years’ experience in maintenance and/or installation of conveyors or similar type equipment
  • Min 2 years' experience in electrical and mechanical troubleshooting.
  • Familiarity with MS Word, MS Excel, MS Outlook and report generating.
  • Proven customer communication and satisfaction skills.
  • Experience with PLCs or conveyor controls required.

Education:

  • AS Technical degree or equivalent in experience for education.

Travel:

  • Willingness to travel 75-90%+ locally and nationwide.

Interview Process:

  • Applicant must be proficient in PLC programming, hands on test on PLC programming will be given during the interview.
  • Applicant must be familiar with object oriented programming, hands on test on FactoryTalk View will be given during the interview.

Compensation: 

 

Competitive salary commensurate with experience, OT, and a great benefits package that includes health, life, dental, disability, 401(k), and a generous vacation policy.

 

 

EEO Employer

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