Field Service Engineer

Job Locations US-UT-Salt Lake City
ID
2016-1116
Category
Field Service Technician

Overview

Must have hands on experience in the maintenance and support of mechanical or electronic components, which operate in a technical or manufacturing setting. Related experience can include; production line mechanic, line electrician, packaging machinery engineer, and general field technician responsible for product installation, support and repairs.

  • Must have knowledge of electronic engineering experience; working with circuitry and troubleshooting electrical components to the board level, drilling / mounting in various materials. Experience with wiring, wiring harnesses and terminating. Experienced in the installation of electronic-mechanical machinery or optics equipment is ideal.
  • Must understand and interpret schematic diagrams, understand electrical symbols, terminology, calculate voltage and circuit flow. Be responsible and confident when installing sensitive electronic hardware, software and OEM equipment.
  • Be familiar with software programming. Programming / writing code is not a requirement, some knowledge of C++ coding or line level programming is a plus.
  • Must have some experience with IT Networking. Be familiar working with networking hardware, IP processes / connectivity, networking communications. IP addressing, identifying domains, routers, cables, switches, etc.

Desired Skills and Experience:

 

Candidates should have 5 – 7 years of work experience in the installing, repairing, troubleshooting electronics, automated packaging or manufacturing machinery. Related industrial engineering and electronics experience will be considered.

 

Veterans with formal military training and electronic repair experience are encouraged to apply.

 

Any combination of related studies and work experience will be considered.

Education: 

 

Applicants must provide a diploma or certificate(s) from a recognized school, university or technical program; related to an applied science, electronics, and mechanical, electro-mechanical engineering or similar related field. Bachelors, Diploma/Certificate in degree in Electronic Engineering, Electronics or related field is a plus. 

 

Military training and certifications fully considered. Military experience, training or certifications are welcome, and considered equal. 

 

Language Requirements: 

 

All Field Technicians must be able to clearly speak and write in English. Secondary language skills are highly desired. Field Technicians with the ability to deliver customer training in Spanish or Portuguese is a major plus. Clear communication and professional presentation skills are essential. 

 

Travel Requirements:

 

This position requires frequent and extended travel. All candidates must be prepared, ready and available to travel 3 weeks per month. Weekend over-stays may be required when installations exceed 5 business days. All Field Technicians must be able to travel freely between the US and Canada by commercial airline. Required Training Period: 4-6 weeks of paid hands-on training in Quebec City, QC. Canada. New hires are then required to complete 6-8 weeks of shadowing assignments for on-the job training.

 

All new hires are required to pass progressive technical tests and skill based functional tests throughout the entire training period. All applicants must pass a Technical Skills Test, prior to advancing to the Skype based technical interview. Candidates must be in good health, with the ability to lift up to 50 pounds frequently. 

 

Salary and Benefits:

 

Competitive salary, based upon a combination of experience, education and skills. Paid Comp-Time paid all hours travelling, waiting, weekends, working overtime. Tools, laptop, cell phone and uniform provided. Key benefits include substantial per diem, healthcare reimbursement, paid vacation and sick time; US 401 K with salary match, and corporate bonus program. 

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